The services set out on this website are developed and operated by the developer Shyine for SHYINE, PLLC, A professional limited liability business at 983 S 1000 E, Salt Lake City - 84105-1442, United States (US), which trades in computer integrated systems design and related professional, scientific and technical services. These terms form the agreement between you and the studio whenever you use this website or commission a prototyping service. Please read them fully before you rely on the site or begin an engagement, and contact the studio if any point needs a plainer explanation.
By visiting this website, by using the contact form, or by entering into a prototyping engagement with the studio, you agree to be bound by these terms of service in the form published on this page. If you do not agree with any part of these terms, the right course is to stop using the website and not to commission work with the studio. Where an older version of an agreement was signed with a client, the terms of that specific written engagement govern that project, and any difference between it and this general page is decided in favour of the signed engagement.
These terms, together with any proposal, statement of work or order confirmation the studio issues, make up the entire agreement on the subject matter between you and SHYINE, PLLC. The studio may revise this general page from time to time, and the version in force is the one published here on the day you act. Any revision to the terms of a live signed project is made by written agreement rather than by an edit to a web page.
Back to topSHYINE, PLLC is the professional organisation behind the studio, and the developer named Shyine operates its day to day design and prototype practice. For the avoidance of any doubt, references in these terms to the studio, to we or to our describe SHYINE, PLLC and its operating developer, Shyine, acting together. The registered place for all business correspondence is 983 S 1000 E, Salt Lake City - 84105-1442, United States (US), and that same address appears throughout this website so that every visitor can locate the responsible party without difficulty.
Back to topThe studio offers professional design services connected to software and computer integrated systems, in particular the drawing of wireframes, the building of interactive prototypes, the running of usability test cycles, the assembly of design system foundations, the carrying out of accessibility reviews, and the preparation of handoff materials for development teams. Each service is described in fuller detail on the services page of this website, and the list there is read as part of these terms.
The services are advisory and strategic in nature as much as they are creative. A wireframe or prototype describes and tests an intended experience; it is not itself a finished software product, and it does not include writing program code, hosting a live service, or running a launched application unless a separate engagement is signed for that additional work.
Back to topThis website is offered to adults acting in a normal course of business. By using the site you confirm that you are at least eighteen years of age, or that you hold the authority of a business or organisation that has asked you to act on its behalf. The studio does not direct the website at children and does not knowingly collect the personal data of children through it, as set out in the studio privacy policy.
You agree to provide truthful details when you use the contact form and when you enter into an engagement. Where you represent an organisation, you confirm that you have the authority to bind that organisation to an engagement and the responsibility for the accuracy of the contact and billing information you provide.
Back to topWhen you send the studio a brief, a sketch, an existing screen, a link, or any other material to help shape a prototype, you grant the studio a limited permission to use that material for the purpose of preparing and delivering the agreed work. That permission does not transfer ownership of your material to the studio, and it ends when the engagement for which the material was provided comes to a close.
You are responsible for the content and materials you submit. You confirm that you own them or have the right to let the studio use them, that they do not infringe the rights of any third party, and that where they contain sensitive or regulated information you have cleared them for the use described in your engagement. The studio will not produce any live commercial work from your materials without a clear written brief naming the intended output.
Back to topThe studio website exists to introduce its services and to allow a simple first point of contact. You agree to use it for those ordinary purposes only, and to avoid any act that could disrupt it, such as attempting to gain unauthorised access to its servers, sending it an unreasonable volume of automated requests, or trying to measure or remove its security safeguards.
You also agree not to represent the prototyping studies you see described on the website as a guarantee of a particular commercial result, and not to use the studio name, SHYINE, PLLC, in a way that suggests an endorsement or partnership that the studio has not granted in writing.
Back to topThe visual identity of the studio, its written content, the look of this website, and all original design or written work that the studio produces in the course of an engagement are protected by the usual rules of copyright and other intellectual property law. Unless an engagement states otherwise, the studio retains copyright in its presentation, in any method notes, and in the design choices that are particular to how it executes research or design thinking.
Nothing on this website grants you a licence in the studio branding, its trade marks, or its proprietary process unless the studio gives that permission separately in writing. Content made available on the website for informative purposes may be read and shared in a normal, non commercial way with a credit to the studio, but it may not be republished in full on another service or sold as if it were your own.
Back to topWhen the studio and a client agree to work together, the studio issues a proposal or scope note that names the service, the intended screens or flows, the number of test rounds if any, the timeline, and the fee. That written scope defines the engagement and sets the boundary of the work the studio promises to deliver. The studio invites clients to read the scope carefully and to flag any point that does not match their understanding before work begins.
Work outside a written scope, such as extra test rounds, additional screens, or a redesign of an approved flow, is treated as a separate change and is priced and scheduled on its own. The studio will always raise such a change with the client before doing the extra work, so that no surprise appears on an invoice. At the same time, a client who narrows or cancels work after it has begun should expect that time already spent is accounted for in a fair closing note.
Back to topUnless an engagement records a different arrangement, ownership of the finished deliverables belongs to the client once the invoice for the work is settled in full. A deliverable means the wireframe set, interactive prototype file, usability report, design system sheet, or handoff specification prepared for that particular scope, in the form in which it is finally approved by the client.
Ownership is received subject to the studio licence described above for any underlying method or presentation elements, and subject to the terms of any third party tool whose licence governs the format in which a deliverable is built. The studio warrants that the deliverable is produced by the studio or its authorised providers, and that, to the studio knowledge, it does not knowingly reproduce the protected expression of another party.
Back to topFees for an engagement are set out in writing before work begins, either as a fixed project fee or as a rate scaled to the agreed scope. Unless a proposal records otherwise, the studio may ask for a portion to be paid before substantial work begins and the balance against clearly named milestones as each is met and accepted.
Invoices are issued to the billing details the client supplied, and payment is due within the period named on the invoice, ordinarily fourteen days from issue unless a specific engagement says otherwise. The studio does not chase clients noisily; a short written reminder is sent when a payment becomes late, and work on a project is paused until arrears are cleared. For any dispute about an amount, the studio is glad to talk the item through before it becomes a difficulty for either side.
Back to topThe studio takes its promised dates seriously and plans its desk so that work can be finished when the client expects it. A timeline depends on receiving what the client owes the process, such as a clear brief, a design decision, or a working link to material the studio must follow. A delay that the client causes fairly moves the timeline by the amount of delay caused.
An engagement usually includes a reasonable number of revision passes so that the outcome can be refined to the client approval. Revision beyond that allowance is treated as a scope change in the same way as any new work. Neither the studio nor the client benefits from a rushed ending, so the schedule is always set to leave two full working days for a final review and a clean close.
Back to topThe studio makes its prototypes in common industry tools and delivers work in standard file formats. Where a deliverable is provided inside a third party tool, you receive the rights granted by that tool to a project you own, and a new build of a similar project may require the same tool or a compatible one. The studio will name any such dependency in the scope so that the client knows what they need to open and edit the final file.
Where the studio relies on a hosting, video, calendar or survey service to run a call or a test session, the terms and availability of that service govern its own operation. The studio chooses dependable providers and provides support if a session is interrupted, but it cannot guarantee the uninterrupted operation of a tool it does not run itself.
Back to topThe studio holds the details of client projects and of research participants in confidence. It will not disclose a client brief, a prototype that is not yet public, or the identity and words of a test participant outside what the relevant engagement or consent permits. Where the studio records a usability session, it does so only with the specific agreement of every participant and under the recording terms set down separately.
A participant may leave a study at any time and may revoke consent for the use of a recording. The studio will honour such a request promptly, remove the record where that is technically possible, and note the removal in the client report without identifying the participant in a way that traces back to them personally unless they agreed otherwise.
Back to topMaterial on this website is provided for general information about the studio and its services. It is not legal advice, and it should not be treated as an undertaking that any described outcome will be reached for a particular product. Diagrams, sample frames and numbers shown on the site illustrate the kind of work the studio and its measures produce; they are illustrative and are not a binding promise of the results of a new project.
The studio publishes the site content in good faith and keeps it as accurate and current as reasonable effort allows. To the extent permitted by law, the studio gives no warranty that the website will be available at every moment or free from interruption, and it accepts no liability for a loss that follows a period when the site could not be reached.
Back to topTo the fullest extent permitted by the law of the governing state, the liability of the studio for any claim connected with these terms, the website, or an engagement is limited to the total amount the client actually paid the studio for the engagement that gave rise to the claim. The studio is not liable for lost profits, loss of business, loss of data, or for any indirect or consequential loss, whether it arises in contract, in negligence, or otherwise.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, such as liability for negligence that causes personal injury or for a fraud committed against you. Where the law of your country prevents a limitation that is set above, that limitation is reduced to the smallest extent the law will permit while leaving the rest of these terms intact.
Back to topWhere you engage the studio from a business account you agree to keep the studio harmless against losses that arise because of a claim that a material you supplied, or a use you directed the studio to make of it, infringed the rights of a third party or broke a law. This indemnity applies only to the extent that the loss flows from your material or your instruction rather than from the independent work of the studio.
The studio offers the same goodwill in reverse: should the studio own a claim that arises because a third party copied a deliverable it did not own the right to copy, the studio will discuss the matter frankly with the client and act reasonably to put it right where responsibility lies with the studio.
Back to topEither side may end a prototype engagement by written notice if the other has broken a material term and has not put the breach right within a reasonable period, usually fourteen days, after being asked. The studio may also pause or close a project where payment is materially overdue, where a schedule has fallen silent for a long period, or where continuing would ask the studio to break the law.
On termination, the client pays for all work actually completed and delivered up to the date of the notice, and the studio returns the files and materials that belong to the client once that closing amount is settled. Any model of confidentiality and any limitation of liability in these terms continues to apply after a project has ended, because those duties outlive the day to day work of the desk.
Back to topThese terms and any engagement made under them are governed by the law of the State of Utah and the federal law of the United States, as the situs of the studio at Salt Lake City suggests. Where a dispute arises, the studio first invites a plain conversation or a simple written exchange, since most difficulties between honest parties can be settled without a formal step. Any claim that cannot be resolved informally is brought in the courts of the State of Utah, and each side submits to the jurisdiction of those courts for the narrow purpose of resolving that claim.
Back to topIf any part of these terms is unclear, or if you wish to ask about a possible commercial point of a project before you sign anything, the studio is easy to reach. Direct an email to the studio address shown on this website, or telephone the studio number listed on every page, and the operator will route service matters to the desk that can answer them. A written note copied into the contact form gives you a convenient record on both sides of any question you raise here.
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